Frequently Asked Questions
Please note that all prices are in US Dollars. please contact us.
Ordering & Purchasing
- What payment methods do you accept?
- Do you offer volume discounts?
- My shipping address is in Texas, but I qualify for a tax exemption. Can I buy online?
- Can I obtain a credit account and use a purchase order to shop?
- How can I track my shipment?
- When will my ‘In Stock’ order be dispatched?
- When will my ‘Pre-Order’ be dispatched?
- My order includes ‘Pre-Order’ products AND ‘In Stock’ products. Will they be shipped separately?
- What shipping provider do you use?
- How much will shipping cost?
- Can you ship to a P.O. Box?
- Can I change my delivery address?
Quality & Warranty
- Do you sell quality products?
- What is the warranty period?
- What is your returns policy?
- Which products can be returned?
- Can I get a refund for my shipping costs?